Title : Support works on….. ======================================================== Support for my items includes: – Responding to questions or problems regarding the item and its features – Fixing bugs and reported issues – Providing updates to ensure compatibility with new software versions Item support does not include: – Customization – Setting services – Server / Hosting problems – […]
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Our dedicated support team is available Monday ~ Friday, from 10AM to 20PM AEST.
If you are requesting support for custom modifications to the theme's default code, we are happy to assist you with minor modifications that require only a few lines of code. If however your modification is more complex, and requires more than just a few lines of code, we can only provide guidance to your question. Complex modifications will require you to implement the changes in-house or hire a 3rd-party programmer to assist you.
Yes, Support includes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
No, Support does not include:
- Setting services
- Server / Hosting problems
- Support for third party software and plug-ins